FREE Priority Mail Shipping On ALL Orders $50 or more! 📦✈️

Shipping & Returns


 

Shipping

  • Currently shipping in the United States. International shipping options will be coming soon! 
  • Based in Fort Lauderdale, Florida, United States.
  • FREE Shipping on ALL Orders $50 or More!
  • USPS Mail takes 2-5 business days to be delivered after processing.
  • Please allow 24-48 hours for your shipment to be processed (excludes weekends and holidays). A tracking number will be sent to you once your order is shipped. 

 

Returns

  • We accept returns on item(s) in new conditions with all original tags attached within 14 days of your purchase date. You are responsible for the cost of returning items to us in original condition. Item(s) used, washed, damaged or late will be sent back to the address listed on your order. Please email us at sugartotes@gmail.com regarding any concerns about returns.

  • Merchandise that is discounted on sale 30% off or greater, or marked “final sale" is not eligible for refund. 

  • We aim to provide our customers with products of the highest standard and quality. If you have received an item with a defect please immediately contact us at sugartotes@gmail.com and email us a brief description and a photo or two showing the defect/fault. Items are classified as faulty if they are received damaged, or where a manufacturing fault occurs within one month of purchase. Please note that items that are damaged as a result of misuse are not considered to be faulty.

  • We will issue your refund within 3-6 business days once we receive your return package. Your financial institute will post your refund within 5-10 business days.